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    911 Communications Dispatch Academy

    This six-week training will prepare individuals to step into one of the most vital roles in emergency response- the 9-1-1 communications operator- by ensuring individuals who complete the program are fully prepared to step into their role and ready to serve with skill, confidence and professionalism.


    Highlights include:

    • industry-standard protocols
    • de-escalation techniques,
    • legal and ethical responsibilities
    • technologies including CAD systems, radio operations and NG911 platforms
    • realistic simulations that mimic public safety answering point environments.

    Dates: Oct. 27 – Dec. 10
    Schedule:     Monday–Friday, 8 a.m. – 4 p.m.
    Location:     334 Progress Drive, Ste. 200 • Xenia, Ohio 45385
    Prerequisites:     High School Diploma/GED, 18-years-old or older
    Cost:     $2,000

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    How will you pay for the training?
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    Mailing Address
    I understand that typing is not a prerequisite, but it is an essential skill for this course and the 9-1-1 communications dispatch field. I will be expected to use a computer keyboard regularly and the course will include practice to help build proficiency.
    I understand that typing is not a prerequisite, but it is an essential skill for this course and the 9-1-1 communications dispatch field. I will be expected to use a computer keyboard regularly and the course will include practice to help build proficiency.
    I understand that completion of this training program does not guarantee employment and employers may require background checks, criminal history reviews, and other eligibility screenings as part of their hiring process.
    I understand that completion of this training program does not guarantee employment and employers may require background checks, criminal history reviews, and other eligibility screenings as part of their hiring process.